Admin User Guides

Reporting

• Transaction Detail Report (mobileAxept)
• Transaction Summary Report Guide (mobileAxept)

ReachNow Guides

• Watch the ReachNow 101 Webinar!
• ReachNow Message Lengths and Special Characters
• Best practices for sending images in MMS
• ReachNow Guide 2.0
• ReachNow Manage Lists
• ⌨️Emoji Keyboard on Windows and Mac

ConnectNow Guide

• ConnectNow Guide (mobileAxept)
• Viewing ConnectNow Submissions
• Open CSV files in different spreadsheet apps

Keyword Management

• Keyword Management Guide (mobileAxept)
• Tip: Keyword Alias Usage

Add/Manage Admin User

• Add:Manage Portal User Guide (mobileAxept)

Virtual Terminal and Donor/Enduser Search

• Virtual Terminal
• Virtual Terminal FAQ